SHIPPING
theknittingallery ships worldwide.

Processing times:

• Ready-to-Ship: 3–5 business days

• Limited Drops: 2–6 weeks

• Custom Orders: 4–8 weeks

Shipping times vary based on destination and carrier.

Tracking information is provided when available.

DELIVERY DISCLAIMER
theknittingallery is not responsible for:

• Shipping delays caused by carriers

• Lost or stolen packages once marked as delivered

Delivery issues must be addressed directly with the shipping carrier.

INTERNATIONAL ORDERS

International customers are solely responsible for:

• Customs duties

• Import taxes

• Any additional fees

These charges are not included in the purchase price and must be paid upon delivery.

Failure to pay customs fees or accept delivery does not qualify for a refund.

DEFECTS & CLAIMS

All sales are final unless an item is defective or incorrect.

Claims must:

• Be submitted within 7 days of delivery

• Include photographic evidence

• Be submitted via email

All claims are subject to review and approval by theknittingallery.

Items that do not meet defect criteria will not be approved.

If a claim is approved:

• Return shipping will be covered by theknittingallery

FINAL SALE

All products are sold as-is.

theknittingallery does not offer:

• Returns

• Exchanges

Exceptions apply only to approved defect claims.