FAQ

  • Each item is listed with exact measurements. We recommend comparing these to a similar piece you already own. If you need additional guidance, you may contact us via email before purchasing. Fit is not guaranteed.

  • Custom orders are released periodically in limited availability.

    They are not continuously open. Availability is announced when active.

  • theknittingallery is built on sustainable practices, including repurposed textiles, durable yarn selection, and limited production.

    Many garments are upcycled or hand-crafted to reduce waste.

  • Visit the EVENTS page for upcoming shows, pop-ups, and experiences.

    Ticket access and details are listed per event.

  • Oasis is a multi-sensory experience combining knitwear, music, and art.

    It provides direct access to the brand, exclusive designs, and a curated environment beyond a traditional runway.

  • Processing and delivery timelines vary by product and location.

    Please refer to the Shipping & Returns page for full details.

  • All sales are final.

    Returns are only accepted for approved defect claims.

    Please refer to the Shipping & Returns page for full details.

  • theknittingallery is not responsible for lost or stolen packages once marked as delivered.

    Please refer to the Shipping & Returns page for full details.

  • No. International customers are responsible for all customs duties, taxes, and import fees.

  • VIP access varies by event and may include early entry, reserved seating, and access to exclusive products or experiences.

    Details are provided on the EVENTS page for each event.